Testimonials



What our customers are saying: 

Sheri S. from Plano, TX
I took my poor, smashed up iPhone 5 here based on the three five star reviews and how close it is to my house. I can only add my own enthusiastic recommendation to the list. My screen was repaired speedily and the service was honest and friendly. When I discovered the phone was no longer working correctly a couple of days later, rather than implying it was because the phone had been dropped in the first place, I was greeted with concern. 45 minutes later the phone was like new again with apologies that I had to come back and no extra charges tagged on. I wish more businesses were this competent, friendly and ethical.

Shelly W. from McKinney, TX
Called around to many cellphone repair shops and found SOZO to be the cheapest for face replacement on my iPhone 4S. Paul was amazing to work with -awesome customer service, fantastic price and great results. I am telling everyone I know about SOZO and will definitely be a repeat customer for life! Keep up the good work, SOZO!

Jon-Paul M. from Allen, TX
I had a cracked screen on my Nexus 7 tablet and when I tried contacting some of the major chains about getting it fixed I was told they either couldn't do it or would have to send it out.  When I looked for cell phone repair shops I saw Sozo was in my neighborhood and gave them a call.  I was told it would take about a week (Friday to Friday) to get it fixed because the part needed to be ordered and with the price I was quoted, I felt it was very reasonable so I dropped it off that night.  I got a call the following Tuesday saying my tablet was ready to pick up, three days ahead of schedule.  Picked it up and now my tablet, which is used as an electronic textbook, is as good as new.
Paul was fantastic.  Not only did he go out of his way to get a quicker turn around for my device, but he was also very pleasant.  I hope I don't need his services again, but if I do I will be back, and I'm sending my friends as well.


Joe F. from Allen, TX
My iPhone 4s would not hold a charge. Scheduled an appointment online with Apple Genius bar. Showed up early and signed in. While waiting my turn one of the guys ran diagnostics on my phone. He said the battery needed to be replaced at a charge of $80. I waited for 40 minutes and was told "There are only one or two people ahead of you.". This was 40 minutes after my scheduled appt start time. While waiting in line I called Sozo Cell Phone repair. They are close to my house. Paul told me he could change the battery. I asked what the cost was and it turns out to be about HALF of what Apple wanted to charge. Drove back to Allen from Willowbend Mall and he had the battery changes in less than 15 minutes. Much better price and better customer service.

Bob V. from Plano, TX
Had a cracked screen , brought it in and  about 40 mins later my screen was replaced and looked amazing . Paul is really good at what he does, and very knowledgeable . Safe to say that all my phone services for me and my family will be done here

Amanda H. from McKinney, TX
Extremely helpful and friendly with high quality work that exceeded our expectations. He replaced a broken screen on a Galaxy S 3 same day that it was dropped off. I highly recommend SoZo not only for the great price but the service was phenomenal.


Rachel from Allen, TX

This place is awesome! They replaced my screen on my iPhone and there was a problem with it so they warrantied their work and replaced the screen a second time free of charge!



Bryan from Allen, TX:
Thank you so much for the great service! After dropping my iPhone in water I wasn't sure it would work correctly again. SoZo fixed my iPhone the same day I took it in and its working like new again! I WILL defiantly recommend to anyone who needs service. Great prices and wonderful customer service


Jordan from Allen, TX:

I can't even say it enough, how happy I am with my finished product!! The service was amazing I went home with a satisfied smile! SoZo is for sure the place to go! Thanks a lot


Kasey from Allen, TX:
Ahhhh, I love my phone so much! Paul was super nice and gave me a great price to replace my front and back glass-with a different color-and my home button! I would recommend this place to anyone having problems with their phone. So very very happy!!
 

Carol B from Allen, TX:
The technician at SOZO was knowledgeable, personable, and quick. My experience was completely positive. He quoted me a reasonable price to fix the speaker function on my iPhone, but when I picked up my phone (later that same day), he explained that he had been able to fix my phone without replacing a part, so he charged me $15 less than the estimate. He earned a loyal customer! I will highly recommend him to friends.

Shelly W from McKinney, TX:
Called around to many cellphone repair shops and found SOZO to be the cheapest for face replacement on my iPhone 4S. Paul was amazing to work with - awesome customer service, fantastic price and great results. I am telling everyone I know about SOZO and will definitely be a repeat customer for life! Keep up the good work, SOZO!



Heather B from McKinney, TX:
Had an iphone4 stolen, purchased a new one at best buy in allen and in the parking lot someone opened a car door and hit me, scared me and i dropped and shattered my 10minute old iphone4s (it has been one of those weeks!)

Went to SoZo immediately, in a very foul mood, to have it repaired and they turned my day around! FANTASTIC staff and owner, great quality work. I have had SHATTERED and repaired many phones (since my 1st generation iphone several years ago), but
I have never been as impressed with the customer service, quality of repairs and wait time. They not only fixed my phone but also fixed my day! I will be using them for ALL future repairs and returning next weekend with my collection of "slightly" worn out and shattered iphone, iphone3 and iphone3g s.

THANK YOU SoZo!

Rodger from Frankfort, KY:
Paul...
Received my phone in the mail today. It seems to work great. The box and packing were well done.  …
My plan is anytime in the future I have phone problems I will mail the phone to you for repair.
Thanks much....Rodger ...


Katherine from TX:
I had called a few different cell phone repair shops in the McKinney and Allen area.  To be honest, the cost of glass replacement between the 3 stores was very comparable within about $25.  The Sozo store in Allen was the farthest from my home but is where I ended up taking my phone for repair.  I was very pleased with the service I received from Sozo.  He was very friendly and attentive to my questions.  The repair was quick (while I waited) and at a great price.  I was also very happy with my new colored glass replacement. None of the other stores told me about the option of the different colored covers available.   While I was there, I learned he also does Xbox repair and will be taking him my sons Xbox to look at.


 

 

 

 

 






















Website Builder